tag:blogger.com,1999:blog-38385826.post5314307604536125055..comments2023-12-27T09:57:09.900+01:00Comments on Tilde's Quilts: Internet shopping - updateTildehttp://www.blogger.com/profile/15794082477175983130noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-38385826.post-78091964470184740632011-05-18T10:24:57.524+02:002011-05-18T10:24:57.524+02:00I forgot to tab to the word verification spot. He...I forgot to tab to the word verification spot. Hence the weird word at the end of my comment.Lorettahttps://www.blogger.com/profile/01337299737971670305noreply@blogger.comtag:blogger.com,1999:blog-38385826.post-43932727343212055242011-05-18T10:23:55.327+02:002011-05-18T10:23:55.327+02:00The policy for Electronic Funds Transfers (ie: deb...The policy for Electronic Funds Transfers (ie: debit card transactions) is that there is a window of 60 days to file a dispute at the bank I work for. I would not wait any longer. Your bank or credit card company should credit your account when you file a dispute and then the institution "goes after" the company involved.<br /><br />Good luck!!! I hope it works out in your favor. It certainly should.reedesphLorettahttps://www.blogger.com/profile/01337299737971670305noreply@blogger.comtag:blogger.com,1999:blog-38385826.post-88392720471603810692011-05-16T15:47:48.717+02:002011-05-16T15:47:48.717+02:00There is no excuse for any of this and I'd cro...There is no excuse for any of this and I'd cross this company off my list of places to spend money.<br /><br />One other point, although I aplaud your patience, you need to contact the bank about this. This company is telling you variations on theme about your refund. They are, at least in my eyes, stealing your money and now upset that you've caught them. The bank needs to know this a disputed charge. Let them get your money back. I suspect if you wait another week you'll be in no better circumstance than you are right now.Cynthiahttps://www.blogger.com/profile/13799204222499263351noreply@blogger.comtag:blogger.com,1999:blog-38385826.post-55901357266504632822011-05-12T20:09:24.894+02:002011-05-12T20:09:24.894+02:00They have handled this badly all the way around. ...They have handled this badly all the way around. Sounds to me a little like this is a company that does well enough by word of mouth that they aren't the least bit concerned with upsetting one little customer. You should have at the very least, very least been address by name in your emails.<br /><br />I still strongly suggest you contact the bank about this. Don't wait another day, just notify them that you are having issues with this company refunding your money. They should have NEVER taken the money when an item wasn't in stock in the first place.Cynthiahttps://www.blogger.com/profile/13799204222499263351noreply@blogger.com